APPOINTMENTS 

Your appointment is booked for you, please come to your appointment alone, for pure relaxation turn your phone onto silent and enjoy your experience. 

The appointment will start from the scheduled time of your booking, please try to arrive on time. If you are late, your appointment may be shortened to fit the timings you were scheduled in for.

CANCELLATIONS

I hope you can appreciate that appointments are precious. Therefore, I ask that you give 48 hours notice If you need to cancel or rearrange part or the entire appointment. Failure to do so will result in 100% cost of the appointment being charged.

PATCH TEST

Some treatments may require you to have a test prior to your visit, usually 48 hours beforehand. Unfortunately if you miss your patch test, your appointment will be cancelled.

MEDICAL

It is extremely important to let me know if you have any allergies, medical conditions or are taking any medications that may affect your treatments. Please let me know if this changes from your last appointment. This information helps me to treat you safely. It is your responsibility to inform me of any medical changes.

BOOKING FEE

I require a booking fee to secure new or longer appointments. Booking fees are non refundable or transferable, unless due to an allergic reaction during your patch test. Booking fees vary depending on treatments and cost, please contact me for more information. 

PARKING

There is free parking available to ensure your visit is stress free, please park on the driveway. Your car and contents are left at your own risk, The Beauty Retreat Bedford take no responsibility.

GIFT VOUCHERS

Gift vouchers are available for a monetary value or a particular treatment of choice. To avoid disappointment please give plenty of notice for bookings.

*Vouchers can not be exchanged for cash.

*Vouchers have a 6 month expiry date.

*Vouchers are non refundable.

*No change given.

The Beauty Retreat Bedford has zero tolerance for inappropriate behaviour. If any clients exhibit any inappropriate behaviour, they will be asked to leave immediately, and no refunds will be given.